Robert’s Rants & Rationalizations

Today, I heard on Leo Laporte’s radio show, The Tech Guy, a commercial app, Image for Windows. Just gonna kick into IT-mode, do one, then train the other guys. (I suggested IT show us how to do it…)

[UPDATE]
We contacted the IT manager, and the manager was not aware the project had not been started. jeez

This is the status of my ticket with Twitter.com…

Eight days BEFORE assigning the ticket to an customer support analyst/agent is ludicrous.  Imagine if they had the agents answering phones and the automatic call distribution (ACD) system kept looping with “Awaiting the next available agent.  Your wait time is…8 days!”

--   Reunion Hall, the FREE classmate reunion site  Twittering @ http://twitter.com/reunionhallorg   Home @ http://ReunionHall.org - - Open 7x24!  

Posted via email from Robert’s View

A monthly cron job to email site’s users to click a link to verify they are still using the email listed in their account. Assumption that if user logs into site, their info is up to date, too.

Every 30 days, check if user has not verified in last 30 days

• or, has not logged into site in last 30 days
• If not, send email with link
• update tracking table with internal_table_id, date, time, user_id, event_code (for ‘validating attempt’)
  

When user clicks on embedded link in email,

• script parses URL
• update tracking table with internal_table_id, date, time, user_id, event_code (for ‘verfied’)
  

I’ll use the tracking info to put an icon, next to their name in the list of users, to show if the info is current.

BTW, writing this out helps in seeing the event, and I can’t always find that scrap of paper I first started to write this all out!
—
Check who is using Reunion Hall!
 ::: http://www.twitter.com/reunionhallorg :::

Posted via email from Reunion Hall (dot) org

A monthly cron job to email site’s users to click a link to verify they are still using the email listed in their account. Assumption that if user logs into site, their info is up to date, too.

Every 30 days, check if user has not verified in last 30 days

• or, has not logged into site in last 30 days
• If not, send email with link
• update tracking table with internal_table_id, date, time, user_id, event_code (for ‘validating attempt’)
  

When user clicks on embedded link in email,

• script parses URL
• update tracking table with internal_table_id, date, time, user_id, event_code (for ‘verfied’)
  

I’ll use the tracking info to put an icon, next to their name in the list of users, to show if the info is current.

BTW, writing this out helps in seeing the event, and I can’t always find that scrap of paper I first started to write this all out!
—
Check who is using Reunion Hall!
 ::: http://www.twitter.com/reunionhallorg :::

Posted via email from Robert’s View