Dell Tech Support Remotely Turns Woman’s Webcam On Without Permission [Crime]
Posted in Computing, General, What? on January 26th, 2010
Dianne Annunziato is accusing a Dell technician of becoming a virtual peeping Tom during a support call by remotely turning on her webcam.
“First, the technician started asking me what time of day it was,” she said.
When she looked at her screen a minute later, Annunziato said she could see herself in a little box.
“He turned on the webcam; he never asked, ‘May I? Can I?’ Not a word, he just turned it on,” she said.
All I can say is, if I was in the woman’s place during this call, the technician would have seen some naked adult content regardless of the time of day. Fortunately, the Annunziato was wearing clothes, but she was quick to point out the problem with all of this to the technician’s supervisor.
“I said, ‘I could have been sitting here undressed,’ and the supervisor laughed, and I just sat there in shock,” she said.
So far, the technician’s side of the story has not been heard—but Dell claims that they are currently investigating the incident. [NBCdfw via Consumerist]
