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Archive for April 11th, 2007

Changing from a slow lane to a faster lane

Posted in Driving on April 11th, 2007

You’re driving in the second from the right lane. Your lane is proceding nicely, meaning, you are going faster than the right lane. A car moves from the right lane to your lane, and you have to let off the accelerator…just a bit. Otherwise, you’ll find yourself putting a new dimple in the rear of their car!

All is nice except for one thing, this driver doesn’t accelerate to the lane’s current speed. Even if they do accelerate, they don’t get up to the speed the rest of the drivers in that lane are driving…those drivers are leaving you and this person behind!

It’s not really the fact that you are left behind. It’s reall that you were driving in your zone…you were comfortable at that speed or around that speed, but the ‘new guy/girl’ is messing things up. Even two miles per hour slower is uncomfortable.

I’m not one to really do anything damaging, but I do think of it…DON’T YOU?

If you move into another lane with vehicles (cars, trucks, buses, motorcycles, etc.), adjust to their speed, don’t mess it up for the others.

If you have the patience, wait for the faster traffic to get by, and then make your move. Drive aware!

GeoTrust? Well, their support isn’t responding, either.

Posted in Customer Support on April 11th, 2007

I am a Geotrust customer for the past two years, and paid for another three! I go to their website and find their support section and get their address, support@geotrust.com. I sent my first March 24 and my fourth today, April 11, my latest because the previous three have not generated a reply, NOT EVEN AN AUTOMATED RESPONSE!

How bad is that?

That is bad, real bad.

Although an automated response (autoresponder) is good, another rant is PHPIzabi that has an auto responder on one of their support domain addresses, BUT THEY NEVER FOLLOW-UP when their email states…

From: feedback@realitymedias.com
Subject: Re: Message to Real!ty Medias

This automatic message confirm that we received your email to Real!ty Medias. Please be informed that we are open from Tuesday to Friday from 9AM to 5PM -05:00 GMT Eastern time. We will review your query within the next 7 (seven) business days.

Orders for R!M software are proceeded automatically by our servers and are subject to security delays from 1 to 12 days, depending on the payment method, payment gateway and on your status on that gateway. You will receive periodical notification from the system along the process.

Kind regards
Real!ty Medias

It’s just wrong to have a support address and no one is there or someone is there and they don’t respond!

Well, another method to get their attention is to send the lengthy emails to their fax machine during off hours!

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